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Telephone Interviewer Customer Satisfaction Survey

There is an initial training course of 3 days at the Sagres HQ in Caserta. Responsibilities:

  • Conduct telephone surveys for customer satisfaction purposes;
  • Clear and effective communication with a professional telephone manner;
  • The Interviewer will be required to use a computer to type responses into a form or system as the script requires;
  • Check all responses for accuracy, proper spelling, and grammar.

What the position offers:

  • Smart working from any area of Italy;
  • Fixed remuneration guaranteed and further economic incentives based on results;
  • Dedicated coach and ongoing training;
  • 6 or 8 hour shifts (start at 3 p.m.).

Skills and requirements:

  • American English mother tongue;
  • Good ability to use PC/MS Office;
  • Excellent communication skills;
  • Good customer service skills;
  • Good grammar and spelling skills.

This job is expected to last one month. Technical material useful for the proper and easy performance of the job will be provided by Sagres. To apply, send an e-mail with your resume attached and “USA-Sagres” in the subject line to We are looking for candidates of both genders. Interested persons are invited to read our information on the processing of personal data pursuant to the applicable legislation and, in particular, art. 13 of Regulation (EU) 2016/679 (GDPR).


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