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Customer Experience in B2b: Sagres at the Politecnico of Milan

Sergio Rossini
One of the major critical issues highlighted by the research, in creating a comprehensive and balanced customer experience system, is undoubtedly t…

Customer Experience: measuring customers’ emotions helps

We are all humans, even in B2B and we all “make our decisions through the lens of emotions”. Firmly believing in the power of emotions in the buyin…

The customer experience, knowing how to interpret business data

“We don’t know our customers…well enough.” We first heard this phrase in 2012 from the then CEO of Schindler, one of our main customer companies….

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Testimonials

Rob Ellis, Head of Projects at EF Engish Live, tells us about his experience with Sagres

Dario Traballi tells us about his experience with Sagres

Paula Crespo tells us about her experience with Sagres

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Paula Crespo, marketing and communication manager of Planasa, tells us about his experience with …

Danilo Calabrò tells us about his experience with Sagres

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