Case
History
Case
History
Sagres started a cooperation with Alperia in the field of web-based lead generation, from chat management to the qualification of leads uploaded into the CRM.
Net Promoter System: from analysis to action in a multinational
All organised businesses interview their customers and all claim to be Customer Centric, but the real challenge is how to pass from data analysis to action capable of improving the Customer Experience (CX) of not one, but thousands of customers. This case study describes how a multinational opera…
Strawberries, emotions and artificial intelligence
Planasa is a leading international group of companies in the development of new varieties of berry, satisfying demand in various markets. The group has four R&D centres located in different geographical areas.
With ownership of more than 1,500 hectares of land around the globe, chosen for …
Credit management as new tool for business expansion
Cantine Paololeo srl, a fifth generation family business, has produced wines since the early 1900s at Masseria Monticello, in the heart of the Negroamaro Park. Production has increased by 40% over the past three years, from 3 million bottles to about 4.2 million. The vineyards have a total area o…
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